In 2008, I wrote a review of a new phone. I am more of a journalist than a tech expert, so my opinion was from the consumer side, not from the techie who’s impressed by the accelerometer, whatever that is. The review was mixed, with good and bad, again, focusing on what the consumer needs.
Because of that review I neved got another phone from that company again. It didn’t matter I was right and the phone was a flop, it mattered i didn’t praise it. The company went and lost 50% of its valuation and i am now on the second phone from that fine company.
The question is: is it simpler to ban a blogger rather than send him a better product?